Veeam 2 Year Additional Basic Management Pack For Microsoft System Center – Per Socket
Rp6.889.992
- 2 additional years of Basic maintenance prepaid
- for Veeam Management Pack
- for Microsoft System Center Enterprise Plus
Deskripsi
| General | |
|---|---|
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Service Availability | 12 hours a day / 5 days a week |
| Software | |
|---|---|
| Software Title | Veeam Management Pack Enterprise Plus for VMware |
| License Qty | 1 socket |
| License Pricing | Prepaid |
| Details | |
|---|---|
| Service & Support | Phone consulting – 2 years – response time: 2 hours – availability: 12 hours a day (8:00 AM – 8:00 PM) / Monday-Friday – severity level 1 ¦ Phone consulting – 2 years – response time: 8 business hours – availability: 12 hours a day (8:00 AM – 8:00 PM) / Monday-Friday – severity level 2 ¦ Phone consulting – 2 years – response time: 12 business hours – availability: 12 hours a day (8:00 AM – 8:00 PM) / Monday-Friday – severity level 3 ¦ Phone consulting – 2 years – response time: 24 business hours – availability: 12 hours a day (8:00 AM – 8:00 PM) / Monday-Friday – severity level 4 ¦ Web support – 2 years – availability: 12 hours a day (8:00 AM – 8:00 PM) / Monday-Friday ¦ New releases update – 2 years |
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